Reports of Spectrum internet outage in parts of North Carolina
GOOD EVENING EVERYONE. IT’S BEEN A VERY INCONVENIENT EVENING FOR MANY ACROSS THE TRIAD. THANKFULLY, THOUGH, THE ISSUES SEEM TO BE IMPROVING FOR SOME SPECTRUM CUSTOMERS. THE WIDESPREAD INTERNET OUTAGE STARTED THIS AFTERNOON, THEN APPEARED TO BE FIXED AROUND 830 TONIGHT, ONLY TO GO OUT AGAIN A FEW MINUTES LATER WITHIN ABOUT THE LAST 30 TO 40 MINUTES, SOME CUSTOMERS HAVE SAID THEIR INTERNET IS WORKING ONCE AGAIN, BUT FOR SOME BUSINESSES THE DAMAGE IS ALREADY DONE. BOBO’S DELI AND GRILL IN WINSTON-SALEM IS ONE OF THE MANY STORES THAT ESSENTIALLY CAME TO A HALT WITH THIS INTERNET OUTAGE. IT KNOCKED EVERYTHING OFFLINE. THEY COULDN’T TAKE ANY CALLS, RUN ANY DEBIT OR CREDIT CARDS. THEY HAD A SIGN POSTED ON THE FRONT DOOR SAYING FOR THAT TIME PERIOD, THEY WERE ONLY TAKING CASH UNTIL FURTHER NOTICE. WE HAVEN’T HAD AN CALL AND ORDERS WITH NO PHONE LINES, BUT HONESTLY, UH, YOU KNOW, OUR CUSTOMERS ARE AWESOME. THEY’VE, YOU KNOW, ALL STILL REALLY TURNED OUT FOR US. AND, YOU KNOW, ACCOMMODATED THE CASH ONLY. I WOULD HATE TO TRY AND RUN THE BUSINESS. YOU KNOW, FOR MORE THAN ONE NIGHT. LIKE THIS. A SPOKESPERSON WITH SPECTRUM’S TELLS WXII A THIRD PARTY DAMAGED THEIR FIBER AND TEAMS WERE WORKING AS QUICKLY AS POSSIBLE
WXII viewers are reporting issues and outages with their Spectrum internet. At this time, Spectrum said the outage stretch across the Triad. Viewers have reached out from Winston-Salem, King, Rural Hall, Kernersville and in Burlington. TOP STORIESMan shot, killed; investigation underway near East Surry High School, Pilot Mountain officers sayCustomer hits Lowe's employee with sledgehammer, Durham police saysMan facing several charges out of Davidson, Guilford, and Randolph counties, deputies sayGet the latest news stories of interest by clicking hereWe are also told it's impacting some grocery stores through the cash registers.Customers said when they called Spectrum about the outage, they were told it should be fixed by 8:30 p.m.A spokesperson with Spectrum released the following statement to WXII about the outage:"A third-party damaged our fiber. Our technical teams are working to restore services as quickly as possible, for those impacted customers across the Triad area. We apologize for the service interruption."The spokesperson also said services began being restored at around 9:15 p.m. There is no information on how their fiber was damaged at this time.This is a developing story, check back for updates. Watch: NOWCAST streaming newscastsNAVIGATE: Home | Weather | Watch NOWCAST TV | Local News | National | News We Love |Top Stories:Keep up with the latest news and weather by downloading the WXII app here.
WINSTON-SALEM, N.C. —
WXII viewers are reporting issues and outages with their Spectrum internet.
At this time, Spectrum said the outage stretch across the Triad. Viewers have reached out from Winston-Salem, King, Rural Hall, Kernersville and in Burlington.
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TOP STORIES
- Man shot, killed; investigation underway near East Surry High School, Pilot Mountain officers say
- Customer hits Lowe's employee with sledgehammer, Durham police says
- Man facing several charges out of Davidson, Guilford, and Randolph counties, deputies say
Get the latest news stories of interest by clicking here
We are also told it's impacting some grocery stores through the cash registers.
Customers said when they called Spectrum about the outage, they were told it should be fixed by 8:30 p.m.
A spokesperson with Spectrum released the following statement to WXII about the outage:
"A third-party damaged our fiber. Our technical teams are working to restore services as quickly as possible, for those impacted customers across the Triad area. We apologize for the service interruption."
The spokesperson also said services began being restored at around 9:15 p.m. There is no information on how their fiber was damaged at this time.
This is a developing story, check back for updates.
Watch: NOWCAST streaming newscasts
NAVIGATE: Home | Weather | Watch NOWCAST TV | Local News | National | News We Love |
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Keep up with the latest news and weather by downloading the WXII app here.
